Q: Are you a manufacturer or a trading company?
A: We are an experienced factory with over 20 years of expertise.
Q: What is the estimated delivery time?
A: The delivery timeline generally ranges between 15 to 20 days, except during peak seasons when it may extend to 25-30 days.
Q: Can you provide samples? Are they free or is there an extra charge?
A: Certainly. We provide free samples; however, the customer is responsible for covering the shipping cost.
Q: What is your preferred payment method?
A: For orders ≤ USD 1,500, 100% payment in advance is required. For orders ≥ USD 1,500, a 50% deposit is required upfront, with the remaining 50% due before shipment.